As the holiday season gets underway, many of us will be using transit as we go about purchasing gifts for friends and family. Perhaps some of us might even get that prized item from Santa. Transit Police wants all of your belongings to stay safe while you travel on transit. Here are top ten tips to keep them safe.
Hold on to your personal effects while on transit. Keep track of your belongings. Keep phones and other valuables secured in zippered bags or pockets.
Don’t stand near doorways with your electronic device. Don’t fall victim to the “grab and run”.
Keep your backpack closed and at your feet, and not at your back. Make it harder for someone to take something from your backpack without you being aware.
Keep your purse or backpack in your lap when seated, and not on the seat next to you.
Don’t let anyone borrow your phone or electronic device
Be aware of people around you. Be careful of distraction thefts. Pickpockets work in teams.
Hold on to holiday purchases while on transit. Make sure no shopping bags get left behind.
Consider using unmarked, reusable bags so that it’s not obvious you’ve got a newly-purchased item in them.
When parking at a Park and Ride, take your valuables with you. Place other items into your trunk. Lock your car.
If you feel yourself getting sleepy, secure your valuables and hold on tightly to your belongings.
You can also help us keep your fellow transit users safe as
well. Report items they may have left behind to transit staff. If you see a
theft take place, call 911. If you have information about a crime on transit,
call 604.515.8300 or text 87.77.77 and someone will reply right away. To report
crime anonymously, contact Metro Vancouver
Crime Stoppers at 1.800.222.8477
As a Neighbourhood Police Officer with the Metro Vancouver Transit Police, I get to attend community events and give talks in the Tri-Cities. One of the best things about my job is meeting children and teaching them about transit safety.
~ Cst Jenny Chung
Most children love transit. Riding on the bus or SkyTrain is a treat; the SeaBus and West Coast Express can feel like an adventure. It’s important we help them feel safe and secure so that they can enjoy the ride. By encouraging them to adopt habits that protect their safety, they will be well prepared to start taking transit on their own.
Transit safety tips for children (and grown-ups, too)
Wear reflective clothing to be seen by drivers as you walk to and from transit, and by the bus driver as you’re waiting at the bus stop. Try to stay in well-lit areas.
Be aware of your surroundings. Move away from people who are acting in an unpredictable manner. Keep one earbud out of your ear when listening to music. Know where you are going and the transit schedule for your journey.
Stop to greet Transit Police officers and other transit staff along your route, so that children can become comfortable approaching them if they’re ever separated from you.
Keep valuables hidden. Keep your belongings close to you and not on the seat beside you.
Sit in an aisle seat when traveling alone, so that you don’t get trapped if someone who makes you feel unsafe sits next to you.
Point out safety features during your route so that your child knows how to call for help.
Put Transit Police contact numbers – phone 604.515.8300 and text 87.77.77 – into your phone and your child’s phone when they are old enough to get one. Encourage them to call or text anytime that they don’t feel safe on transit. (Always call 911 in an emergency.)
See something on transit? Transit Police encourages you to See Something, Say Something. Download the SeeSay Mobile App that connects all Transit Police channels into one, single mobile application.
Author: Constable Jenny Chung
Constable Jenny Chung worked as a Neighbourhood Police Officer for three years in the Northeast Service Area, which includes the Tri-Cities. She is back on the Transit Police patrol squad now. Follow Constable Jenny Chung on Twitter and Instagram.
If you’re interested in joining the Metro Vancouver Transit Police, whether as a police officer, or as support staff, visit their careers page to explore any opportunities. You can also follow us on Facebook and Twitter.
First responders are invited to join us for a one-day workshop on November 1
In partnership with Protect International, Metro Vancouver Transit Police is hosting a 1-Day Violence Risk Triage Workshop for identifying what warning signs to look for related to violence risk and what immediate actions to take related to follow up and documentation. The workshop is taking place on 1 November 2019 at our Headquarters in New Westminster, British Columbia.
The Violence Risk Triage is based on research, supported by best practice, and acceptable in a court of law. The workshop will focus on:
The nature of violence and violence risk
Professional responsibilities related to identifying and responding to warning signs
Identification of warning signs related to violence risk and implementation of immediate actions
Administration of the Violence Risk Triage
Presenter Dr. Kelly Watt is an internationally recognized expert, a prolific author, and an engaging presenter. She has been involved in developing, implementing, and evaluating risk assessment procedures around the world. She is passionate about providing evidence-based understanding, knowledge, and skills in assessing and managing risk for violence that professionals can apply in practice.
Who Should Attend? The workshop is relevant for professionals working for First Responder agencies – Law Enforcement, Health Care, Corrections, Probation, and Border Services – who are interested in identifying and responding to warning signs of violence risk, as well as professionals from other sectors with whom they collaborate.
Course Fee: $305 CDN (lunch included)
Room 427 400 – 287 Nelson’s Court New Westminster, BC
Near Sapperton SkyTrain Station or paid parking on site
If you’re heading off to school on transit by yourself for the first time next week – or you have a child who is – it can be a bit overwhelming. We hope these safety tips help you feel more confident in your journey.
Know how to call for help – save our contact numbers in your mobile phone: 604.515.8300 for calls, and 87.77.77 for texts. Learn about security features on the transit system. Look for transit staff during your journey. Transit Police, SkyTrain Attendants and Canada Line Attendants are often found near ticket machines or on platforms.
Be confident about where you’re going – plan your route. Leave early so you’re not rushed. Have another route ready as a backup in case there’s a delay on your primary route. Sign up for Transit Alerts.
Keep your personal belongings safe – take your backpack off and put it at your feet. Keep any valuables securely hidden in your bag. Be careful with your phone and other devices, especially when standing near transit vehicle doors.
Be aware of your surroundings –stay in well-lit areas. Keep one earbud out of your ear so you can hear what’s going on. If you see someone acting in a way that makes you uncomfortable, quietly move away – go to another part of the platform, sit closer to the bus driver, switch SkyTrain cars at the next station, etc. Share your concern with staff.
Report problems – whether someone has touched you inappropriately, you see another person being harassed, you’re worried about the well-being of someone slumped over in a seat, or there’s something else causing you concern, please let us know. Text 87.77.77 and someone will respond right away.
Transit is a great way to get to school and back. We hope you enjoy your trip.
Constable Eric Olson will be riding 800 km on his road bike along the Sea to Sky corridor and through other cities in Greater Vancouver this September as a participant in the Tour de Coast to support Cops for Cancer and raise funds for cancer research, especially pediatric cancer. We interviewed Cst. Olson to learn more about him.
What did you do before joining Metro Vancouver Transit Police?
I attended UBC in Vancouver to study Science and Kinesiology while playing Rugby for the Thunderbirds for three of my four years there. I worked several different full and part-time jobs through high school and university, including roofing, throwing hay bales, landscaping, automotive repair, and catering, before turning my eye to Policing in 2015. In the years before I started with Transit Police, I was working Security at a busy shopping centre in Surrey and for the BC Corrections Service at the Youth Custody Center in Burnaby.
What made you submit an application for the Tour de Coast?
I was inspired by Cops for Cancer all through my school years growing up. We would regularly hold fundraising events for the tour and cheer on the riders as they rode through the hallways. Cancer has touched several people close to me, and childhood cancer is the worst of all.
Also, I have trained and played sports my whole life, however have never formally “cycled” on a road bike. I loved the idea of taking on a new physical challenge and raising money for a great cause.
What are you looking forward to the most in your Cops for Cancer journey?
I’m looking forward to all the money we will raise that will support children and their families who are battling cancer, as well as funding crucial cancer research. With my science background, I found the presentation on the research they are currently conducting to be fascinating and exciting.
If you are willing/able to make a donation for this very worthwhile cause, please follow the link to my personal donation page.
What is the best part of working for Metro Vancouver Transit Police?
The best part of working for Transit Police are the people. I have a great partner and a great squad in D-East. Not everyone gets paid to hang out with their friends and arrest bad people, and I get to do both!
What is a career highlight so far?
A career highlight for me was completing the British Columbia Tactical Officer Course (ERT Basic) put on by the Abbotsford Police Department in January 2019! It was a ton of fun and I learned so much!
If you didn’t work in law enforcement, what career would you choose?
I’d like to think that I could have become a medic or pilot with the Canadian Forces, but I guess we’ll never know. I could also see myself having been a mechanic or a logger. I love working with my hands, being outdoors, and running chain saws.
How do you like to spend your time on your days off?
I love spending time riding my motorcycle, going hiking and camping, going to the gym, cooking and spending time with family and friends.
Recommend one of each: book, movie, TV show.
Book – On the Origin of Species by Charles Darwin
Movie – 21 Jump Street
TV Show – Forged in Fire
What’s an important topic that doesn’t get as much media attention as the mainstream ones like fentanyl or homelessness?
Organ donation. You can follow this link to register as an organ donor and also to check your status if you think you have already registered.
Metro Vancouver Transit Police are committed to ensuring that everyone has a safe ride on our transit system and reaches their destination safely. With Canada Day festivities scheduled in most municipalities over the long weekend, the trains and buses will be extremely busy and often filled to capacity.
While our officers will be on duty and highly visible throughout the transit system, we are asking the public to assist us in keeping our system safe. We ask that our passengers remain vigilant and report any problems or anything out of the ordinary to us……….See Something, Say Something. Enter our Text Code, 87 77 77 into your mobile devices so that you can report any issues to us, discreetly and in real time. This will give us the opportunity to deploy our officers quickly and efficiently. In an emergency, call 911, whenever possible.
Anyone choosing to take transit should consider the following:
Make a note of the time of your last train, bus or SeaBus and leave enough time to get there to avoid being stranded. Check the Trip Planner on TransLink’s website.
When travelling with young children, hold their hand to prevent being separated from them.
If travelling in a group, agree on a meeting spot prior to travel in the event you are separated and mobile phones aren’t an option.
Avoid being engrossed in your personal electronic device – consider removing one ear bud to stay in tune with what’s going on around you.
Be aware of your surroundings and present yourself confidently on your journey.
Protect your belongings
Keep purses secure and carry wallets in an inside pocket.
Have your Compass Card ready so your wallet is out of sight.
Keep all electronic devices close to you and, when not in use, out of sight.
Be especially vigilant when sitting or standing near doors.
Make sure you are familiar with safety features throughout the system such as two-way intercoms and silent alarms (yellow strip) on trains.
Do not hesitate to use the red emergency phone located on train platforms to summon help from transit staff in an emergency.
Approach uniformed Metro Vancouver Transit Police officers, SkyTrain Attendants, Canada Line Attendants, SeaBus Attendants or Transit Security if you need assistance.
Be mindful of fast moving trains approaching stations – stay behind the yellow line.
Remember that consuming liquor in public, including while on transit or transit property, is against the law and carries with it a possible $230 fine.
Being intoxicated in public, including while on transit or transit property, is also against the law. Please enjoy events responsibly, keeping in mind your personal safety and the safety of others.
By working together, we can ensure that your experience on our transit system will be a safe one. Enjoy your weekend and Happy Canada Day!
This month, Constable Darren Chua takes over the role of Neighbourhood Police Officer (NPO) for Surrey, Langley, North Delta and White Rock. Cst. Chua will be replacing Cst. Mike Woolley who will be joining the patrol division. We interviewed Cst. Chua to learn more about him.
Q: How is the role of an NPO different from that of a patrol police officer?
A: As a Transit Police patrol officer, I was mostly doing beat-style patrol, assisting frontline transit staff and conducting fare enforcement. My role was largely reactive, responding to calls for service. In my NPO role, I get to be more proactive. I get to build meaningful relationships in the community, identify persistent crime trends and then pull those two aspects together to reduce crime.
Q: How did you begin your policing career?
A: I studied Criminology at Kwantlen University and discovered my interest in policing. So, at the tender age of 20, I applied for the RCMP, but was understandably deferred due to lack of life experience. I then switched over to Law Enforcement Studies at the Justice Institute of BC and began working as a jail guard at the Surrey RCMP cell block. Eventually, I was hired by the RCMP and served with them in Northern Manitoba before joining Metro Vancouver Transit Police in 2016.
Q: What is a career highlight so far?
A: A highlight has definitely been an auto crime project I worked on with my former patrol partner, Cst. James Gibson. Vehicles were being broken into and stolen in the vicinity of the Scott Road SkyTrain Station. Through our efforts in partnership with area business owners and the Surrey RCMP, over 50 stolen vehicles were recovered and several prolific auto crime offenders were charged.
Q: What do you like to do during your time away from work?
A: I’ve been bitten by the travel bug! On my days off you’ll often find me researching new destinations to explore. I’m currently seeking a good deal (I love good deals) to Japan and Singapore.
Q: What is the last good movie you saw?
A:Crazy Rich Asians. It’s currently my favourite rom-com. The wedding scene was so over the top, it was amazing.
Q: What are you looking forward to about working in Surrey, Langley North Delta and White Rock?
A: I was born and raised in Surrey, and have seen my city undergo a lot of positive changes. I’m excited to become a part of the rapid growth and innovation that the southeast region of Metro Vancouver is experiencing and will continue to experience with upcoming large-scale projects like the Surrey-Langley SkyTrain. I’m looking forward to taking a hands-on, active role in reducing crime while these changes are underway. And also the large variety of restaurants that I’ll get to explore on my lunch breaks!
Join us for the 6th annual Metro Vancouver Transit Police Charity Golf Tournament in support of Special Olympics BC athletes. On Monday, June 3, enjoy a day of golf, while helping to create a world of inclusion where every person is accepted regardless of ability.
Your $125 registration fee includes lunch and a banquet dinner featuring a silent auction, raffles and prizes.
On November 21, at the Canadian Urban Transit Association Conference in Toronto, Metro Vancouver Transit Police Sergeant Wendy Hawthorne will receive the 2018 Leadership Award in Excellence to acknowledge the benefits our transit system has gained thanks to her specialized expertise in graffiti on transit. We caught up with Wendy for an interview before she heads off into retirement at the end of this year.
Q: What is your role at Metro Vancouver Transit Police?
A: I am one of the Client Services Sergeants, a “Jack of all trades and a master of some”. We work on addressing identified issues and concerns that are reported by patrol members, our partners in jurisdictional policing and within the community, and TransLink Stakeholders. I have been very lucky to specialize and develop an in-depth knowledge on graffiti, safety education, and Crime Prevention through Environmental Design reporting.
Q: When did you first start working for transit in Metro Vancouver?
A: I started with the Metro Transit Security Service in early 1984 as a Transit Security Officer. I worked the graveyard shifts at the Carrall Street Garage, at the Cambie Street Garage, and the False Creek Transit Centre. Our first office was above the tire shop at the rear of the Oakridge Transit Centre with 4 Mobile Patrol Investigators and 4 plainclothes security, which I was one of. We moved to 1296 Station Street, across from Main Street Station after the Skytrain opened and then to 307 Columbia Street in New West before moving to our current headquarters in Sapperton.
I never would have dreamt as I worked at Expo 86 as one of the original Metro Vancouver Transit Special Provincial Constables that 35 years later I would be retiring as a Sergeant with Transit Police, a recognized and respected armed police force and Canada’s only Transit Police.
Q: How would you describe your career path?
A: It has been an incredible journey of laughter, frustration, joy, pride and challenges. Community policing and crime prevention have always been my passion and I was fortunate to be assigned to the position of the Client Services Sergeant in May 2012. I could not be more proud of the fact that as I retire, my position has led to the creation and great success of the Neighbourhood Police Team.
Q: What is one highlight of your career?
A: A few years ago I was training a new bus operator class at Vancouver Transit Centre. After the class, one of the new operators called me aside. The operator said, “Wendy! Do you remember me?” I didn’t, but there was something familiar about her. She told me her first name….and I knew immediately who she was! As a youth she had been at extreme risk, deeply involved in vandalism on the transit system, and a prolific graffiti tagger whose graffiti was featured in the news, along with many other challenges.
I gave her a hug and said with tears in my eyes, “You Made It!”
She looked at me and said, “You and [a VPD Sergeant] saved my life!”
I had often wondered how her life had turned out. I told her that her success made my work worthwhile. To have someone who was so at risk overcome so many challenges and see the success that she had achieved filled me with gratitude and pride.
Q: Have you learned any important life lessons on the job?
The most integral qualities for this career are work ethic and integrity.
I never forgot where I have come from. Humility is a wonderful trait.
Everyone deserves to be treated with respect. Whether they continue to get my respect is up to them…. not me!
Never underestimate the power of a smile.
Q: If you won a free vacation anywhere in the world, where would you go?
A: I would love to go to Hawaii in July 2019 with my husband and renew our vows on our 40th wedding anniversary.
Q: What book, movie and TV show would you recommend?
A: Book: The Emotional Survival for Law Enforcement Officers
Movie: A tie between “Shrek” and “The Man Who Would Be King”
TV Show: Little Britain
Q: Any final thoughts?
A: I reflect on my career with great joy and pride. I am so grateful for the relationships I have made and the reputation that I have earned. I am proud of our department and the success that we have seen and to recognize that I was one of the pioneers and ground breakers. It has been a great ride.