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Text 87-77-77

Discreetly report a problem by texting 87-77-77

Transit Police has a report-by-text (SMS) system where passengers can message Transit Police from a mobile phone in real time. Texts are received by our dispatchers 24/7 and they can respond appropriately.

Note: Standard message rates may apply. Service available only on Canadian cellphone numbers.

When do I use the text service?

Text 87-77-77 or call 604-515-8300 when you want to contact Transit Police about any issue that doesn’t require an emergency response. For example, text when:

  • You want to tell us about an incident that has already happened

  • You want to tell us about issues affecting your trip or transit station/stop

  • You have a general police enquiry related to Transit Police

What do I say?

Tell us about the nature of the incident, the location and the direction of travel. For example:

“Aggressive man on the SkyTrain heading eastbound, now at Lougheed Station. It is car 014. He is threatening people. He is about 5’11” tall, wearing a black baseball cap, ripped jeans and jean jacket. He looks about 25.”

  • It is helpful to provide the following types of information:

  • Your location and direction of travel

  • The number of the bus, train or route you’re on

  • A physical description of any individuals involved

  • Any extra details that would help us identify an individual or respond effectively to the incident

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