Social Media

Metro Vancouver Transit Police (“MVTP”) will utilize social media, where appropriate, for purposes that include, but are not limited to:

• community outreach
• transit safety information and crime prevention tips
• investigations updates and requests for assistance from the public
• recruiting
• media relations
• public engagement
• sharing of MVTP news, updates and reports.

The opinions and/or views expressed on MVTP social media pages by other users represent the views of the individual or organization making them, and do not necessarily represent the views of MVTP, its employees, or partner organizations.

MVTP social media pages are not monitored 24/7 and users should not report crime via social media. Not all attempts to engage with MVTP on social media will get a response, and there may be a delay of up to several days before a response is sent.

When using social media, MVTP personnel will act in a professional manner consistent with Transit Police Commitment and Values, the Police Act, and in compliance with applicable legislation. When using social media,  MVTP personnel will not disclose any information that is confidential or proprietary to MVTP, its law enforcement partners, TransLink, or any third party that has disclosed information to MVTP, without permission of the applicable party, or as otherwise permitted by MVTP policy.  

All social media sites, pages and content adhere to applicable laws, regulations and policies, including, but not limited to, the Freedom of Information and Protection of Privacy Act (“FIPPA”) and MVTP media, information technology and records management policies.

MVTP strives to create an online community that fosters inclusion and respect. MVTP will not tolerate comments that are offensive (to an individual or organization), threatening, or harassing in tone, or comments that include false information or suspected malicious use of AI.

MVTP reserves the right to edit our posts for clarification and to limit or disable the ability to comment on our posts. MVTP reserves the right to hide, remove, or block comments that are not in line with our values and standards, including but not limited to comments that:

• contain abusive, obscene, indecent, or offensive language (including emojis)
• disparage any group or individual based on race, colour, ancestry, place of origin, religion, sex, sexual orientation, gender identity or expression, disability, or any other ground protected under the BC Human Rights Code
• contain unproven, unsupported, or factually inaccurate claims
• are defamatory, threatening, hateful, personally disparaging, harassing, or illegal
• invade anyone’s privacy or includes identifying personal information about someone other than themselves
• appear to, or do, infringe the copyright, trade-mark, right of privacy, right of publicity or any other intellectual property or other proprietary right of any third party, including other users of MVTP social media pages
• constitute spam or promote services or products
• impersonate or plagiarize
• provide links to, or information about, other sites that contain unlawful, objectionable, or inappropriate content.

Users who repeatedly or purposefully post comments that violate the above policies in any way may be temporarily or permanently prevented from accessing MVTP social media channels.

To protect your privacy and the privacy of others, please do not include personal information (e.g., phone numbers, addresses, email addresses, photographs) in your posts or in private messages to MVTP. Any personal information you provide to MVTP is collected, used and disclosed in accordance with FIPPA

You acknowledge that the social media platforms MVTP operates on collect your personal information as described in your user agreements with those social media platforms.

If you have further questions regarding our social media pages and the use of information on the same, please Contact Us.

In addition to our department's social media accounts, linked in the icons above, some individual officers, specialty units and programs also maintain social media accounts. Official Transit Police accounts are listed below.