Not sure about how to report a crime or have a question about what we do?  Our frequently asked questions might help.

How do I report
a crime?

Call 604-515-8300 or text 87-77-77 to report any crime that has already happened, to seek crime prevention advice, or make us aware of any issues affecting your local station or your transit journey. 

In an emergency, dial 911. An emergency is when a crime is happening, someone suspected of a crime is nearby, someone is injured, being threatened or in danger.

Read more about Reporting

When should I text Transit Police?

Please text 87-77-77 to report non-emergency incidents to Transit Police or call 604-515-8300. Contact us if you have witnessed an incident or observed suspicious behaviour or if there is an issue on transit that makes you feel uncomfortable. Find out more about how to report non-emergency issues.

Read more about Reporting by Text

Why are Transit Police necessary?

Transit Police focus on high visibility proactive policing to prevent crime and disorder and provide a safe and comfortable environment for the travelling public. Our police officers routinely make arrests as part of keeping the transit system safe.

In 2015 Transit Police arrested 550 fugitives wanted by the courts on warrants and another 614 criminals were arrested by Transit Police officers for criminal offences ranging from breach of bail/probation to sexual assault and robbery. These arrests not only keep the transit system safe but also the communities through which the transit system runs.

What information should I provide to Transit Police when reporting an incident or criminal activity?

Tell us about the nature of the incident, the location and the direction of travel. For example:

“Aggressive man on the SkyTrain heading eastbound, now at Lougheed Station. It is car 014. He is threatening people. He is about 5’11” tall, wearing a black baseball cap, ripped jeans and jean jacket. He looks about 25.”

It is helpful to provide the following types of information:

  • Your location and direction of travel
  • The number of the bus, train or route you’re on
  • A physical description of any individuals involved
  • Any extra details that would help us identify an individual or respond effectively to the incident.

What type of training do Transit Police officers receive?

We attend the police academy alongside other police at the Justice Institute of British Columbia. We are accountable to the province’s standards for police training, use of force, and equipment. We have consistently seen our recruits excel while at the academy, earning awards and being leaders in their class.

Read more about Training

Why do we need police officers to check tickets?

Fare enforcement is only a small part of what Transit Police do.  Our main role is to protect the public and enforce laws.  Fare enforcement can sometimes lead to a criminal investigation.

Read more About Us

Why don’t we see Transit Police on buses?

Transit Police has 167 officers responsible for patrolling 134 kms of rail, 57 stations, 1400 buses and 200 bus routes 24/7. Our officers do patrol buses – however, in order to provide the best possible service, our patrols are intelligence-guided and are targeted to crime hotspots. Transit Police was created primarily to police the rail-based transit system.

Read more About Us

What if I’m not on SkyTrain and no Transit Police are nearby?

You can text 87-77-77 or call 604-515-8300 to report any offence or suspicious activity on or related to transit—we will coordinate a response with local police if there are no Transit Police officers nearby. Our dispatch systems are all connected and the police department that is in the best position to respond will do so.

Read more about Reporting

What is the difference between Transit Police and Transit Security?

Transit Police officers patrol the transit system, respond to calls, and investigate crime the same as any other police agency. Our officers receive training at the Justice Institute of BC Police Academy. Similar to municipal police, Transit Police are overseen by a police board. Transit Police officer conduct, similar to municipal police, is overseen by the Office of the Police Complaints Commissioner and the Independent Investigations Office.

Read more About Us

Transit Security officers primarily patrol the bus system. In some circumstances they can make arrests and are able to serve fare infraction notices. Transit Security investigate incidents that are of a non-criminal nature.

Read more about Transit Security

Can a Transit Police officer pull someone over for speeding or arrest someone outside of transit property?

Yes. Transit Police officers are designated provincial constables with full policing powers throughout the province. Our focus is on the transit system. Our duty is to enforce laws and protect people and property.

Read more about our Authority

Why do you have police dogs? Why can’t you use the city police and RCMP dogs?

Transit Police dogs are trained to detect the presence of explosive scents. Quite often, unattended packages are left in and around transit hubs and at SkyTrain stations. Our dogs keep the transit system, and the people who use it, moving. When a report is made about an unattended package, our dogs and handlers quickly respond and eliminate any potential threats, often minimizing major system disruptions. City/RCMP dogs are most often trained for criminal apprehension, and not for the detection of explosive scents.

Read more about the Dog Service

Is the Transit Police a private police service?

No. Transit Police is a designated police service established under the Police Act and governed by a police board. The legal name of Transit Police is the South Coast British Columbia Transportation Authority Police Service (SCBCTAPS). We are funded primarily by the South Coast British Columbia Transportation Authority which is established by the South Coast British Columbia Transportation Authority Act of B.C., but the Chief Officer reports to the police board.

Why are all your officers ex-RCMP or city police?

Actually, about 70 percent of our officers started their policing career with Transit Police. When we first transitioned to a designated police service, 10 years ago, we needed to quickly fill our ranks with trained and experienced police officers.

Read about our History

How will your work change with the implementation of fare gates?

The primary focus of Transit Police is the safety and security of everyone who uses or works on transit. There is no evidence to suggest that crime will be reduced in and around transit because of the introduction of fare gates. After the implementation of the fare gates, there will continue to be a proof of payment system and fare paid zone which means that there will still be a need to be a process to inspect for valid fares.

Read more about Our Priorities.

Why do your officers carry firearms?

We are provincial police officers trained at the BC Police Academy at the Justice Institute. Provincial regulations require that police officers in British Columbia be armed. We frequently respond to violent offenders and weapons calls, sometimes in cooperation with other police departments.

Read more about our Training

How much do Transit Police officers get paid?

Our salaries are, on average, comparable to other Canadian police departments.

Read more  about Recruiting/Pay and Benefits

Did Transit Police obtain consent from each of the models pictured on this website?

Yes, each of the models pictured throughout this website have provided Transit Police with expressed written consent to display their photo(s) on our website.