Personal safety

Transit Police is committed to ensuring that everyone who uses or works on transit is safe and feels safe. A public transit system that moves hundreds of thousands of passengers each day relies on informed and safety conscious passengers. If you see something, say something. Help Transit Police keep transit safe.

Read below for our recommended transit safety tips, or watch the video

General Safety Tips

Be prepared

  • Familiarize yourself with all of TransLink’s safety features
  • Plan which route you will take before you leave home and give yourself plenty of time
  • Use the Trip Planner to find out the start and finish times and frequency for SeaBus, SkyTrain, buses, etc., to avoid being left stranded or waiting for extended periods of time
  • When travelling in a group, arrange a meeting point in case you get separated

Stay aware

  • Remain aware of your surroundings
  • Know where you are and where you are going
  • Avoid poorly lit or isolated areas and use the designated waiting area
  • Keep valuable belongings close by preferably out of sight in a zipped up bag or backpack

Plan your seat

  • Always sit in an aisle seat when travelling alone to ensure you do not get trapped or cornered
  • If you are sitting on a vehicle with few passengers and someone comes and sits next to you that makes you feel uncomfortable, immediately change seats
  • Sit near the front or middle of the bus

 If someone is bothering you

  • Change seats or train cars and alert transit personnel immediately

Know where and how to get help

  • Familiarize yourself with the safety features available for you and their location, while travelling on transit, (e.g. platform Safety and Security cabinet with an emergency phone, yellow strip silent alarm and passenger intercom on trains)
  • In an emergency, always call 9-1-1
  • Report non emergency police issues directly to Transit Police: call Transit Police 604-515-8300, text 87-77-77
  • Look for a Transit Police Officer, Transit Security, an Station Attendant, or other transit staff if you have a problem or feel threatened

Download our printable “Transit Safety” brochure in PDF

Watch now: Metro Vancouver Transit Police transit safety tips

Have you experienced or witnessed a crime?

If you have experienced something on transit that made you feel unsafe, have been a victim of crime, or experienced any other incident or disorder, Transit Police is here to help you.