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If you have an emergency, call 911.
If there is an immediate threat to your safety or the safety of someone else, or if there is a crime in progress, that is an emergency. Call 911.
For an immediate response to a non-emergency police issue on transit, such as situation that is making you feel unsafe or something that seems suspicious, or to report a crime, contact Transit Police directly. Call 604.515.8300 or discreetly text 87.77.77
If you have a compliment or complaint about a transit employee such as a Bus Operator, SkyTrain Attendant or Transit Security officer, (ie: not a police officer) please contact TransLink.
Transit Police officers are held to a high standard of conduct. For compliments, please contact us by phone or text, or fill out the form below. If you have a complaint about a Transit Police Officer or Community Safety Officer, contact our Professional Standards Unit.
If you are a member of the media and would like to contact our Media Relations Officer, please call 778.773.0035 or email mediarelations@transitpolice.bc.ca
Use the form below for general inquiries or to offer feedback, including any issues you may have experienced using this website. Do not use the form below to report a crime, or if you need immediate assistance, instead call 604.515.8300 or text 87.77.77 (always call 911 in an emergency). Please note that this online form may not be seen for several days and may take 10 business days or longer to be processed and a response sent.
300 – 287 Nelson’s Court
New Westminster, BC
V3L 0E7
T: 604.515.8300
F: 604.515.8301
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