Report a crime or incident to
Metro Vancouver Transit Police

If you have an emergency, call 911.
If there is an immediate threat to your safety or the safety of someone else, or if there is a crime in progress, always call 911.

For an immediate response to a non-emergency police issue on transit, call 604.515.8300 or discreetly text 87.77.77

Compliments and Complaints

If you have a compliment or complaint about a transit employee such as a Bus Operator, SkyTrain Attendant or Transit Security officer, (ie: not a police officer) please contact TransLink.

Transit Police officers are held to a high standard of conduct. For compliments, please contact us by phone or text, or fill out the form below. If you have a complaint about a Transit Police officer, contact our Professional Standards Unit, Monday to Friday, 8 am to 4 pm, at  604-516-7435, or complete the online form.

Information Access and Privacy

Contact our Information Access and Privacy Unit to:

General Inquiries

For general inquiries, or to offer feedback, call Transit Police headquarters at 604.515.8300, or use the form below. Please note that our online form may not be processed for up to 10 business days. To report a crime or for immediate assistance, please call or text us.

    Transit Police


    300 – 287 Nelson’s Court
    New Westminster, BC
    V3L 0E7
    T: 604.515.8300
    F: 604.515.8301