Report a crime or incident to
Metro Vancouver Transit Police

If you have an emergency, call 911. If there is an immediate threat to your safety or the safety of someone else, or if there is a crime in progress, call 911.

For an immediate response to a non-emergency police issue on transit, call 604.515.8300 or discreetly text 87.77.77

Face masks on transit

On November 19, 2020, the Provincial Health Officer, Dr. Bonnie Henry, mandated that masks be worn in all indoor public places. The Provincial Health Order includes all transit vehicles, which covers all modes of transit, as well as bus shelters, and stations and platforms of SkyTrain, Canada Line, SeaBus and West Coast Express. Transit Police are enforcing the Ministerial Order and can issue fines of $230 to those who are not in compliance, subject to the exemptions set out in the provincial order.

Complaints

Transit Police officers are held to a high standard of conduct. If you have a complaint about a Transit Police officer, contact our Professional Standards Unit, Monday to Friday, 8 am to 4 pm, at  604-516-7435, or complete the  online form.

If you have a complaint about a transit employee that is not a Transit Police employee, such as a bus driver, SkyTrain Attendant or Transit Security officer, please contact TransLink.

General Inquiries

To contact Metro Vancouver Transit Police Headquarters, call 604.515.8300

For general inquiries or to offer feedback, call 604.515.8300 or use the form below. Please note that our online form may not be processed for up to 10 business days. To report a crime or for immediate assistance, please call or text us.

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    Transit Police

    Headquarters

    300 – 287 Nelson’s Court
    New Westminster, BC
    V3L 0E7
    T: 604.515.8300
    F: 604.515.8301