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Our Operations Communications Centre (OCC) is commonly known as “dispatch”, though the scope of work done by the OCC's Police Communications Operators goes beyond that of dispatchers.
Our Police Communications Operators perform a variety of telecommunications duties to assist Transit Police officers in support of the general public. The operators are the direct connection between the public, our officers and other emergency or social services that are needed at any given time in dealing with public safety or criminal incidents on the transit system. Our OCC operators respond to calls for service or public inquiries 24/7. They then evaluate, prioritize and dispatch calls to officers across the transit system. Operators take reports by phone and text, and provide time-sensitive information to police while also coordinating with other agencies across the Lower Mainland. Operators use a variety of police databases such as CAD, CPIC and Prime in support of police activities while concurrently monitoring officers deployed across the entire transit system for safety and availability.
Police Communications Operators working in the OCC enjoy a compressed work week of 4 days of 10.5 hour shifts, followed by 4 days off.
Salary and benefits
Starting wage of $40.57 per hour
Membership in the Transit Police Professional Association (mandatory)
Provincial Pension Plan
Physical training facilities
Employee and Family Assistance Program (EFAP)
Continuing education subsidies
Dental and Vision Care Plan
Group life Insurance
Basic and Extended Health Plan
Employee unlimited transit pass; spouse/dependent pass
Applicant Requirements
Successful completion of the Communications Operator Trainee program, OR
Prior work experience as a police dispatcher
Our paid training program will prepare you for the fast-paced career as a Transit Police Communications Operator. Please watch this space to learn about upcoming opportunities!
Applications for civilian positions at Transit Police, including those for the Operations Communications Centre, must be submitted via the links under the Transit Police tab at translink.ca/careers. Visit the webpage to see all civilian positions that are available, or click on the link(s) below to go directly to the posting in the TransLink job portal.
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